Frequently Asked Questions
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Order & Shipping
Exchange & Return
Order & Shipping
How long will it take to receive my order?
Typically, it takes 3-8 business days for shipping. The processing time for your order can vary between 3-10 business days depending on the complexity of the product and specific details such as hair or tattoos, which can extend production time up to 15 business days. Our products are made to order, and we are committed to delivering them as quickly as possible.
I never got my order, what to do?
Please make sure you tracked your order from our tracking page. Or message us on live chat and we will respond as quickly as possible.
Exchange & Return
What is your return policy?
Please check our return/refund/exchange policy
.Can I exchange an item?
You can exchange an item with a higher-price item or the same item with a different size. See detailed policy
.